INTRODUCING OUR DOCTORS, NURSEs & STAFF.
OUR PRACTICE STAFF
Dr Susan Neville
Dr John O’Dowd
Dr Edward Ford
Dr Elizabeth Gillies
Dr Anna Simmons
Dr Alice Edgar
Dr Peter Bagshaw
Vocational Training for GPs
We are approved as a training practice for doctors who have had extensive hospital experience and have decided to make general practice their career. Known as registrar GPs, they join our practice team for either six months or their final year before qualifying.
In addition we may occasionally be involved in the teaching of medical students. You will always be advised if a student is to accompany your doctor.
Primary Care Practitioners
Our team of primary care practitioners are available to assess patients both in the community and in surgery. They see patients booked in to our sit and wait clinics, referring into a GP if necessary. They also conduct home visits to housebound patients with acute conditions.
Our primary care practitioners are fully qualified, experienced paramedics and nurse practitioners who are able to use the surgery’s diagnostic equipment to assess patients.
Our experienced team of practice nurses are available for dressings, injections, ear syringing, HRT, family planning, travel advice and other nurse procedures. Individual nurses have been trained in specialist areas to review patients with conditions including asthma, diabetes and COPD.
Health Care Assistants (HCAs) and PhelobomistS
Our HEALTH CARE ASSISTANTS AND PhlebotomistS support our practice nurse team. They are not qualified nurses and will not be able to give you advice on medical matters, but where this is necessary they will ask you to consult with a doctor or nurse as appropriate.
Primary Care Pharmacist
Our primary care pharmacist Piotr Zak supports our GPs by ensuring that patients are placed on the most effective medication regimes for their condition. Our pharmacist will focus mainly on the care of patients with chronic disease.
Pharmacists are trained to master’s degree level in pharmacology and are highly knowledgeable in safe and effective medication use.
Practice Manager – Janet Hewlett
The Practice Manager oversees the general running of the surgery and the premises, managing the team and the day to day operations. An important part of the role is to continually look at ways to try and improve services for patients, GPs and our team. Janet works closely with our Patient Participation Group and is keen to hear any suggestions. The Practice Manager is usually the first point of contact for any complaints which arise.
Our Reception Team
Our reception team take telephone calls and welcome visitors to the surgery. They provide the link between our patients and clinical team. We choose our receptionists carefully, value them highly and hope that you will find them friendly and helpful.
Our Administrative Team
There is a huge amount of admin involved in general practice and our team provide a vital service. They deal with patient referrals, keep records up-to-date, liaise with various external authorities and deal with all day to day office administration. You may often see our administrators working in the reception area.
All GP practices are required to declare the mean net earnings (eg. Average pay) for GP’s working to deliver NHS services to patients at each practice.
01643 703441 - opt 1
01643 703441 - Opt 2
(SURGERY EMAIL ADDRESS)
If your correspondence relates to a request for medical treatment or any urgent matter please contact our Patient and Practitioner Services team on 01643 703441 (8:30am – 6:30pm). Our prescription line is available for any medication queries or prescription requests on the same number (9am - 12 noon, Monday – Friday).
Our GPs and clinical team cannot provide medical advice by email. General information for the attention of a GP will be passed on if requested.
Please note - this email is not continually monitored.
(REPEAT PRESCRIPTIONS EMAIL ADDRESS)
This email is for repeat prescription requests only.
If your medication request is urgent please contact our prescription line on 01643 703441 (Option 2). 9am - 12 noon, Monday - Friday.
Please include your name and date of birth with your request. Please be advised that requests for “all repeats” or requests with limited information are likely to result in a delay in the processing of medication. In such instances, staff will need to contact you to discuss your exact requirements.
This email inbox is only monitored during prescription line hours - 9am - 12 noon, Monday - Friday.
For repeat prescription ordering 24 hours a day, 7 days a week – please sign up to Patient Access or the NHS App – further details can be found on the Prescriptions and Online Access page of our website.
Minehead Medical Centre Address
Harley House Site
2 Irnham Road, Minehead, Somerset, TA24 5DL