Making An Appointment

appointments during the covid-19 pandemic

During the COVID-19 pandemic, GP practices are working in a different way to prevent the spread of the disease and protect patients and staff, while still providing essential services.

If you are feeling unwell please telephone the surgery as you normally would on 01643 703441. The Receptionist will ask you some simple questions to make sure you have contact from the most appropriate clinician. an appropriate member of our multi-disciplinary team will then call you back to assess your symptoms and if necessary they may arrange medication, further care/onward referral or ask you to attend a sit and wait clinic to see our team of primary care practitioners for a face to face examination. Please note: although you will be given a time to attend your sit and wait appointment, you may have to wait as multiple patients attend each sit and wait session and so you will be seen as soon as a clinician is available.

 

face masks

in line with updated guidelines from public health england all patients are advised that if you are attending the surgery for any reason you will need to wear a medical grade face mask. please source your own face mask before coming for your appointment. 

If you or someone you live with HAS coronavirus symptoms (new continuous cough OR fever OR loss of/ change in smell or taste) please do not attend the surgery and if you have not already done so please book a covid PCR test online.

If your symptoms worsen or you feel that you cannot manage at home, please refer to the NHS 111 online coronavirus service. If you can’t get help online, call 111.

 

If you, or people you live with, do HAVE coronavirus symptoms and you think you need primary care help and advice, don’t delay: 

Contact the practice on 01643 703441.

Find out more here: https://www.nhs.uk/health-at-home/

If a face-to-face appointment is necessary, you will be advised on what to do. GP practices have measures in place to minimise any risk from coronavirus. 

PLEASE CONTACT US FOR ANY HELP OR TO ARRANGE AN APPOINTMENT

01643 703441 - opt 1

(All Enquiries)

01643 703441 - Opt 2

(Prescriptions)

SOMCCG.MINEHEADMEDICALCENTRE@NHS.NET

(SURGERY EMAIL ADDRESS)

For non-urgent medical or admin requests please use our online patient triage:

https://www.mineheadmedicalcentre.co.uk/prescriptions-online-services/

Our GPs and clinical team cannot provide medical advice by email.

General information for the attention of a GP will be passed on if requested.

Please note - this email is not continually monitored throughout the day.

SOMCCG.MMCPRESCRIPTIONS@NHS.NET

(REPEAT PRESCRIPTIONS EMAIL ADDRESS)

This email is for repeat prescription requests only.

If your medication request is urgent please contact our prescription line on 01643 703441 (Option 2). 9am - 12 noon, Monday - Friday.

Please include your name and date of birth with your request. Please be advised that requests for “all repeats” or requests with limited information are likely to result in a delay in the processing of medication. In such instances, staff will need to contact you to discuss your exact requirements.

This email inbox is only monitored during prescription line hours - 9am - 12 noon, Monday - Friday.

For repeat prescription ordering 24 hours a day, 7 days a week – please sign up to Patient Access or the NHS App – further details can be found on the Prescriptions and Online Access page of our website.

Minehead Medical Centre Address

Harley House Site
2 Irnham Road, Minehead, Somerset, TA24 5DL